You've successfully connected Juttu with Paddle (see Create API keys in Paddle) and and now want to verify the connection before going live.

The easiest way to do that is by using Juttu’s SDK together with a test customer and subscription from your Paddle Sandbox.

In this guide you'll learn:

  • How to create a test customer and subscription in Paddle
  • How to create a test discount in Paddle to link to Juttu
  • How to simulate a cancellation via Juttu's test environment

Create a Test Customer and Subscription in Paddle:

  1. Go to your paddle test environment: https://sandbox-vendors.paddle.com/authentication-v2
  2. Subscription → new subscription
  1. Add new customer
  1. Add new address
  1. Select a product / subscription + price
  1. Review transaction + send invoice

✅ Your test customer and subscription are now created.

Where to find my subscription ID and customer ID ?

  1. Go to Subscriptions and select the one you just created
  2. You'll find here the Subscription ID
  1. Click "View customer"
  2. Under "Additional details", you’ll find the customerId.

Create test discount

  1. In sandbox, go to Catalog → Discounts
  2. Create a New discount (add percentage, description and the number of billing periods the discount will recur. E.g 3 periods aka 3 months.)
  1. Once created, click on "..." and copy the ID
  1. Go to Juttu Settings → Providers → Manage coupons
  2. Create a coupon if you didn't yet, or copy the ID in the created coupon in Test Mode Coupon ID. (add Name, ID, discount value and duration)
  3. Create or Update coupon

At this point you should have:

  • A test customer ID
  • A test subscription ID
  • A coupon in Juttu that's connected to your coupon in Paddle

You're ready to simulate a cancellation via Juttu's test environment !

Then you'll know your payment provider is connected, and the cancellation / pause / discount are applied.

Set up test environment

Go to Juttu Settings → Providers → Paddle → Environment Mode.

  1. Set the environment mode to “Test”. This will allow you to test the cancel flow in the Sandbox environment without needing to set up the SDK or frontend first.

Test the cancel flow in Juttu

In Juttu, go to the SDK Test tab in your cancel flow.

  1. Paste your subscription ID and customer ID.
  1. Launch the cancel flow.
  2. Go through the flow and choose any option (e.g. Cancel, Pause, or Discount).

🪄 Juttu will apply the selected action directly in Paddle Sandbox.

How do I know it worked?

Open the same test subscription. In this example, the subscription was cancelled.

💡 To try another scenario (e.g., pause or discount), click “Don’t cancel” in Paddle and rerun the cancel flow.

What's the next step?

Once you’ve finished testing and are happy with the flow:

  1. Go to Payment Providers in Juttu.
  2. Switch the Environment Toggle from Test to Live.
  3. Share the SDK details with your dev team to integrate it into your frontend.